SUPPORT AND FAQ

  • The flag administration of the fishing vessel is responsible for the implementation of the VMS system and must receive VMS data for all fishing vessels flying its flag.
  • When fishing in national waters, CLS coordinates with the concerned administration to send VMS data to the Data Center.
  • When fishing in foreign waters, it is the flag administration’s responsibility to send data to the Data Center of the country concerned by the license.

In case you sell your ship, CLS must change the VMS contract in order not to bill you anymore but instead issue invoices to the new owner of the boat. This also allows the new owner to get regulatory compliance more quickly.

In case you sell your ship, CLS must change the VMS contract in order not to bill you anymore but instead issue invoices to the new owner of the boat. This also allows the new owner to get regulatory compliance more quickly.

  • The flag administration of the fishing vessel is responsible for the implementation of the VMS system and must receive VMS data for all fishing vessels flying its flag.
  • When fishing in national waters, CLS coordinates with the concerned administration to send VMS data to the Data Center.
  • When fishing in foreign waters, it is the flag administration’s responsibility to send data to the Data Center of the country concerned by the license.

 

 

In case you sell your ship, CLS must change the VMS contract in order not to bill you anymore but instead issue invoices to the new owner of the boat. This also allows the new owner to get regulatory compliance more quickly.

In case you sell your ship, CLS must change the VMS contract in order not to bill you anymore but instead issue invoices to the new owner of the boat. This also allows the new owner to get regulatory compliance more quickly.

For any contractual issues (Orders, contracts, invoices, Payment …), please write to: sales.fisheries@cls.fr

For any other questions, please write to:  clsfishingteam@cls.fr

All our contact details: https://www.cls.fr/en/contact/all-our-contact-details/

Always choose a dealer / installer approved by CLS  to ensure the equipment is installed correctly. You can visually verify proper operation of your equipment by referring to the user manual. If in doubt, you can contact sales.fisheries@cls.fr to verify that CLS is receiving and processing data from your terminal correctly by specifying the ID N° of the transmitter, the vessel name and flag.